5PREVIEW currently accept payment by credit card, credit card via PayPal or directly through PayPal.
5PREVIEW offers worldwide shipping and we use the forwarder FED-EX for our deliveries. You will find all alternatives for shipping when proceeding with your order and the shipping cost will be added to your order at checkout. Delivery times are provided as guidelines only and do not take into account for possible delays. All orders will be processed around 3 business days after receiving the order. You will receive an e-mail upon dispatch including your tracking number. We are unable to deliver to post office boxes.
All orders above 300 euro will be shipped free of charge in a solution of our choice. Please note the 300 euro will be calculated after discounts are applied.
Taxes and duties
All orders outside the European Union are shipped on a DDU (Delivery Duty Unpaid) basis, which means that the price displayed at checkout exclude taxes and duties. The shipping company might invoice you for the local taxes and duties when you receive your package.
Exchanges and returns
5PREVIEW offers a 14 day return policy on all items from the present collection. If you would like to return or exchange an item please contact us at firstname.lastname@example.org within 14 days after receiving your order and before sending the return to 5PREVIEW to get information on how to proceed in your case. Kindly provide us with your order number and specify the issue when contacting us. Returns and exchanges will only be acceptable if the item is unused, unwashed and in its original package including hangtag. Sale and outlet items are non-exchangeable but can be refunded if classified as faulty.
You are responsible for the return/exchange shipping cost. We recommend choosing a shipping company that offer tracking and insurance of the goods as we do not compensate for returns lost in transport. Please take into consideration while choosing a return service that the return needs to be delivered directly to our warehouse as we can’t collect returns that have been delivered to pick up locations.
All your data is confidential. By placing an order at our online flagship store you are agreeing to receive further information via e-mail such as: discounts, special offers and general brand information. If you wish to no longer receive this information follow the prompts and unsubscribe.
Orders and availability
5PREVIEW does not guarantee that all items including in the web shop are in stock at the time of your order. In the event that an item is unavailable, 5PREVIEW will contact your by email.
Orders and availability
By placing an order with 5PREVIEW you are acknowledging that you accept these general terms and conditions. 5PREVIEW reserves the right to modify these terms and conditions, change and update the site at any time. We encourage you to read these terms and conditions whenever you use this website so that you are aware of such changes.